Shipping Policy

At Spring Flow, we are committed to delivering your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 48 hours of purchase (excluding weekends and public holidays). Once your order has been processed and shipped, you will receive a confirmation email with tracking information where available.

Please note that during periods of high demand, processing times may be slightly delayed.

Shipping Times

Estimated delivery times are between 8–15 business days depending on your location and local courier services.

Shipping times are estimates only and are not guaranteed. Delays may occur due to customs processing, carrier issues, weather conditions, or other factors outside of our control.

Shipping Costs

Shipping costs are calculated at checkout and will vary depending on your delivery location and selected shipping method.

Tracking Information

Tracking information will be provided once your order has been shipped. Please allow a few days for tracking updates to appear in the carrier’s system.

Incorrect Address Information

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders shipped to incorrectly entered addresses.

Lost or Delayed Packages

If your package is significantly delayed or appears lost in transit, please contact our support team and we will do our best to assist you.

Contact Us

If you have any questions regarding shipping or your order, please contact us through our store’s contact page.